— FAQ & Policies
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looking for
Application, leasing, fees, parking, pets, maintenance — all in one place. Still stuck?
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Touring & Walk-ins
Do I need an appointment? Do you take walk-ins?
Our community is open during business hours and we welcome walk-ins. Calling ahead is appreciated — it helps us reserve time to show you around.
Applying
How do I apply?
Applications can be submitted online through the resident portal, or in person at the leasing office.
What are the requirements?
Completed application, valid photo ID, proof of income at 3× the rent, and a background and credit check.
Do you have income restrictions?
Minimum income at 3× monthly rent. No maximum income restrictions.
Fees & Deposits
Is there an application fee?
Yes — $54 per applicant, non-refundable. Covers screening cost.
What is the security deposit?
$500 Security Deposit
What is the admin fee?
No Fee
Lease & Rent
What lease lengths do you offer?
Flexible lease terms ranging from 6 to 12 months. Current availability via the leasing office.
When is rent due?
The 1st of each month. Grace period and late-fee policy detailed in your lease.
How can I pay rent?
Online through the resident portal (ACH or card) or by check at the leasing office.
Are utilities included?
Based on Usage- Per Unit- Payable to property
What if I need to break my lease?
20-day written notice and a lease-break fee equal to 2× the monthly rent. Full terms in your lease.
Parking
Do you have parking?
One assigned parking spot-First come first served for unassigned spots.
Pet Policy
"Life can be RUFF. Relax in comfort with your furry friend at your side."
Is the community pet-friendly?
Yes — pets are welcome upon approval, including large dogs.
- Limit of 2 pets per home
- 25% of total rent pet deposit
- $0 month pet rent
- Breed restrictions apply
Amenities
Are there laundry facilities?
Yes — laundry facilities are available within the community. Some units include in-home connections; ask the leasing office about your floor plan.
Amenities
Do you have a fitness center or pool?
No
Maintenance
How do I submit a request?
Residents can submit maintenance requests through the online resident portal — fastest way for triage.
How quickly are issues resolved?
Non-emergency requests within 24–48 hours. Emergency issues (water, heat, safety) addressed immediately.